Our wide array of seminars ensures every person in your organization will understand the quality process and where he/she fits in. Each employee will learn to use and appreciate the quality improvement tools we introduce and will quickly recognize the practical benefits of quality training.

• An Overview of Total Quality Management and Statistical Process Control
• Statistics: The Foundation for Process Understanding, Control and Improvement
• The Design and Analysis of Experiments for Process Understanding and Improvement
• Measurement Systems
• Advanced Design and Analysis of Experiments
• Developing Effective Teams for Continuous Process Improvement
• The Vendor Certification Process
• Quality Management and SPC for Service Industries
• Leadership and Supervision
• Quality Function Deployment - Understanding Customer Requirements
• Understanding ISO 9000 and Achieving Registration
• Six Sigma

Note: We have a team of ISO 9000 experts who have carried numerous clients through the registration process. We know what to do and how to do it, based on practical experience and successful registration.

We provide training for executives - a must! - as well as for associates. We also offer specialized ISO 9000 related courses in half-day to 2-day sessions.

Quality Associates also offers many other courses on statistical and quality related topics.

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Quality Associates, Inc.
P.O. Box 1864
Clemson, SC 29633-1864
Phone: (864) 639-4919  Fax: (864) 639-6329
Email: eburch@innova.net